It sounds obvious but you’d be surprised how many people fail to realize that the only problem they are experiencing is that their subscription ran out. If PureVPN is not connecting, then make sure that your subscription is still valid. PureVPN offers multiple subscription plans, but they all have an expiry date. PureVPN even offers servers in China, however, its performance might be spotty due to the Great Firewall. So, even if a few servers go down, you should be able to find a good replacement without any serious difficulty. The good thing is that PureVPN has a huge selection of available servers, having 6,500+ of these distributed in over 140 countries of the world. Furthermore, depending on where you are located, some servers simply may not be reachable from your particular ISP. Servers can go offline without any prior notice due to technical problems and are often fixed pretty soon by the provider themselves. Keep trying different servers until you find one that’s working (it shouldn’t take long to find one). If you can’t connect to your favorite server for any reason, try a different but nearby server location. Often, PureVPN connection problems are associated with certain malfunctioning servers. If PureVPN is not connecting on your Windows, Android, Mac, iOS, or any other device, then here’s what you need to do to fix it. Quick Guide for PureVPN Not Working Issues If it resolves the connection issue, then allow PPTP, L2TP, and IPSec through your router firewall and then enable the firewall

If you don’t have PPTP, L2TP, and IPSec pass-through options, disable the Router firewall and try again. In case you are connected to a WiFi router, check for PPTP, L2TP, and IPSec pass-through options under the router firewall/security tab and enable them.If it resolves your issue, allow PPTP, L2TP, and IPSec through your software security and then enable the firewall(s). Therefore, disable these apps and try again. Security software and third-party apps can block VPN connections.Switch between different servers and/or locations.PPTP/ L2TP/ SSTP / IKEV2 / OpenVPN TCP & UDP Switch between different VPN protocols i.e.Make sure that your PureVPN’s account credentials are correct, i.e PureVPN username and password.

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